Privacy Policy
Last updated: March 1, 2026
1. Introduction
Ockham Labs Inc. ("we," "us," or "our") operates tuningengines.com, a product of the CerebrixOS platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We may collect information in the following ways:
- Personal Data: Name, email address, billing information, and other details you provide when creating an account or contacting us.
- Usage Data: Information about how you access and use the service, including IP address, browser type, pages visited, and time spent.
- Cookies & Tracking: We use cookies and similar technologies to enhance your experience and gather analytics.
3. How We Use Your Information
- Provide, operate, and maintain our services
- Process transactions and manage your account
- Communicate with you about updates, support, and promotions
- Improve and personalize your experience
- Comply with legal obligations
4. Sharing of Information
We do not sell your personal information. We may share data with trusted third-party service providers who assist us in operating our platform, subject to confidentiality agreements. We may also disclose information when required by law or to protect our rights.
We use the following third-party service providers to operate and deliver our services:
- Modal — Cloud infrastructure for running serverless GPU workloads and model fine-tuning jobs.
- Google — Authentication services (Google Sign-In) and cloud infrastructure.
- Stripe — Payment processing for subscriptions and transactions. Stripe may collect payment details in accordance with their own privacy policy.
- Zuplo — API gateway and management for securing and routing API requests.
Each of these providers has their own privacy policy governing how they handle your data. We encourage you to review their respective policies.
5. Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. To exercise these rights, contact us at the address below.
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on this page with a revised "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Ockham Labs Inc.
Email: privacy@tuningengines.com
Website: tuningengines.com